T-APPS B.V. – Skendy: an assistant for your documents

Picture of Prague and Amsterdam

Cross-border Pilot with Amsterdam

T-APPS B.V. – Skendy: an assistant for your documents

The CommuniCity project Skendy piloted an initiative designed to improve support mechanisms for expats and refugees through an advanced mobile app. This pilot entailed over 40 hours of co-creation sessions with expats, refugees, and various stakeholders such as IAMSTERDAM, students, and local communities in Amsterdam and Prague. The objective was to identify and address the unique challenges faced by these groups through practical, user-focused solutions.

During the piloting process, an event in Prague played a pivotal role in testing and refining these solutions based on participant feedback. The initiative’s core developments included the design and implementation of a new user interface and the integration of an AI-powered chatbot. This chatbot, intended as the central feature of the app, provides personalized assistance and access to a comprehensive knowledge base tailored for both Amsterdam and Prague.

Additionally, the pilot phase included the creation of a demo version of the app specifically for refugees. This demo, developed in collaboration with refugee representatives, aimed to ensure the platform effectively meets their specific needs, although it remains in the testing stages. The pilot yielded promising results: engaging target communities, developing a user-friendly digital interface, and implementing a functional AI assistant that enhances the app’s utility. It also led to the acquisition of new talent to facilitate faster growth and increased support capabilities.

The next steps following the pilot include leveraging the insights gained to refine the app further. These efforts highlight the project’s dedication to continuous enhancement and community involvement in developing services that directly cater to the needs of expats and other end-users.

AR-GO lab Oy – ILI metaverse

Breda Picture

Challenge: How to strengthen the health of youth through attractive and playful technology?

AR-GO lab Oy – ILI metaverse – gamified metaverse to support young people’s mental health and empower them to make the right life choices.

Making healthy life choices might often be difficult for young people. AR-GO lab Oy responded to the challenge of the City of Breda to promote broad positive mental health of youth by developing a safe, reliable, and interactive metaverse virtual space, which offers information, support, and advice for young people in challenging life situations.

The ILI metaverse comprises different rooms with youth-targeted content, animations illustrating real-life situations, and an AI-powered assistant for discussing burning questions. ILI will also challenge users to explore their own city and visit different locations to learn new things, find new hobbies, and live a more active and curious life. Most importantly, ILI’s visuals, scenes, and functionality are developed in close co-creation with both youth work professionals and young people from the Netherlands and Finland.

XS2Content (XS2AUDIO BV) – Video Avatar Influencers

Breda Picture

Challenge: Breda: How can resilient role models help families to develop healthy relationships?

XS2Content (XS2AUDIO BV) – Video Avatar Influencers

According to figures from the Trimbos Institute, last year 10.2% of 12- to 14-year-olds used an e-cigarette. In the first two years of secondary school, young people often come into contact with ‘vapes’. GGD West-Brabant aims to positively influence young people to prevent them from starting to vape.

The European CommuniCity project aims to use new techniques to improve interaction and communication within communities, focusing on enhancing social cohesion and facilitating engagement and collaboration. The Hilversum-based tech startup XS2Content has been selected for this project to find a technological solution for the municipality of Breda to positively influence young people not to start vaping. XS2Content has developed a plan to use animated ‘Video Avatar Influencers’ in co-creation with health institutions and the target group itself to positively influence children not to start vaping. The avatars, tone of voice, and content will be co-created together with the involved parties. They will be loosely based on popular influencers (YouTube/Insta/TikTok) amongst the target group to increase impact and appeal. Naturally, this will also take into account the diversity of cultural backgrounds within the target group and how these specific subgroups want to be addressed. The videos will be produced in portrait format so that they can be used on popular social media platforms such as TikTok, WhatsApp, Instagram, amongst others. Texts can also be adjusted, optimized, or updated afterwards on the XS2Content platform.

GTC (Gyumri Technology Center) – EduConnect

Picture of Porto

Challenge: How to reduce school absenteeism through an inclusive educational solution?

 GTC (Gyumri Technology Center) – “EduConnect: Personalized Learning for Every Student”

EduConnect is a revolutionary educational initiative aimed at transforming school attendance and engagement in the City of Porto. Fuelled by cutting-edge AI and machine learning technologies, EduConnect offers a suite of personalised learning apps tailored to each student’s unique learning style, pace, and strengths. 

By harnessing the power of interactive modules, gamification, and progress tracking, the proposal redefines the learning experience, making it both informative and enjoyable. Accessibility features ensure inclusivity for all students, including those with disabilities, fostering a truly diverse and inclusive learning environment. 

The impact of EduConnect is profound, with students experiencing heightened motivation, improved academic performance, and the flexibility to learn at their own pace. 

Kwizie – From Passive Watching to Data-Driven Engagement

Pictures of Talinn and Helsinki

Challenge: How to support the recognition of competence with the help of a digital tool?

Kwizie – From Passive Watching to Data-Driven Engagement: AI Co-Pilot for Recognizing Competence from Video through Multiplayer Quiz Games

Helsinki and Tallinn piloted a new way to identify and develop work-life skills for unemployed residents. The technological solution was based on Kwizie Oy’s AI Co-Pilot for Recognizing Competence through Interactive Video Quiz Games which combine videos and questions into playful quizzes. The platform can be used for various purposes. In the case of Helsinki, it was applied to skill mapping, as the pilot aimed to support the City of Helsinki’s rehabilitation work activities in identifying and validating the competencies of long-term unemployed individuals. As part of the pilot, Kwizie produced video material that supported the provision of services to homeless people in Tallinn. The videos reduced the administrative burden and improved the acquisition of the content of the documents of the City of Tallinn’s welfare and health care services. 

Through the pilots, Kwizie Oy was able to develop its product with customers through real-world applications. The Helsinki and Tallinn pilots demonstrated that gamification works well in developing work-life skills. Both cities and Kwizie Oy employees were satisfied with the pilot and the collaboration.

Ai2Ai Oy – PALL0

City of Helsinki

Challenge: Helsinki: How to enhance the quality of life for citizens with severe disabilities through digital innovations?

Ai2Ai Oy – PALL0 – using all senses for communication and improved quality of life

Individuals with severe intellectual disabilities often require support for communication and service use. In the spring of 2024, Ai2Ai Oy piloted whether the PALL0 technology could assist individuals with severe disabilities in communication and provide new activation methods for the Helsinki’s day activities. The ball-shaped PALL0 combines movement expression, sensors, and artificial intelligence with gamification and interaction. 

In Helsinki, the technology was piloted at the Sofianlehto Activity Centre, which offers day activities for the city’s residents with disabilities. The team piloting PALL0 co-developed the solution with Sofianlehto’s physiotherapists, instructors and clients. During the pilot, the solution’s user-friendliness, technical functionality, and suitability for both day activity clients and to the use of activity center staff were evaluated. The collaboration yielded promising results.

Inlisol remote wellbeing and safety monitoring

City of Helsinki

Challenge:  What kind of technologies increase the safety of the homecare clients?
Inlisol remote wellbeing and safety monitoring for homecare services

Palko Interactive Oy aims at improving and securing the living conditions of home care clients by enabling them to live independently and safely in their homes.  One way to achieve this goal is through the use of technology, such as alert systems. These alarms can detect if the person has left the house, stayed in bed for an extended period or if there are drastic changes in health vitals. Furthermore, automated alerts can help prevent additional injuries and symptoms, especially for individuals who are unable to call for help themselves. Preventative vital data can provide valuable information to home care nurses, allowing them to detect early-stage indications of potential health issues and incidents. This data enables them to react in advance and prevent further health complications. In Helsinki pilot home care unit pilots service that automates tasks, measurements, and work that is not necessary to be done by humans, but which can significantly reduce the pressure on overloaded and stressed home care personnel.  The solution provides a wide range of monitoring alerts, preventative notifications and indicators, and general wellbeing data through an AI and radio wave technology-based solution. All monitoring is done fully anonymously to respect the monitored person’s privacy.

Fonetic

Picture of Amsterdam

Challenge: Amsterdam: How to include the deaf and hearing impaired in broadcasting info on public transport?

Fonetic

Did you know that 1.5 million people in the Netherlands are deaf or hearing-impaired? With this in mind, CommuniCity invited tech providers to explore ways to improve accessibility in public transport communication. Fonetic is an app that runs in the cloud, using AI to translate spoken messages into chat messages. That way you can read instead of hearing urgent messages at stations and in transport, receiving them on your favorite chat app, in your own language! The app was developed in a design sprint in Amsterdam, on board a tram and at the offices of the GVB, the regional transport company. The testers were deaf and hearing-impaired volunteers who had indicated a desire to co-create an innovative solution to more accessible and inclusive public transportation service.

One2One.Run

Picture of Amsterdam

Challenge: How to encourage girls to take part in sports and exercise?

One2One.Run – One2One.Run or WIRL

The Girls Meet Up pilot app aims to empower girls in sports participation by providing a platform for creating and engaging in sports events, leveraging co-creation and community involvement. Using Girls Meet Up, girls can easily create events, complete with colorful designs generated by AI, and propose experiences based on different sports, facilitating discussions with coaches. Likewise, coaches can create their events and share them with girls, enhancing collaboration, participation, and trust within the community. This project contributes to the promotion of an active lifestyle amongst teen girls, diminishing the unproportioned difference between the number of boys that participate in sports (40%) compared to the girls (17%) in Amsterdam Nieuw-West.

The piloting process involved research, stakeholder engagement, and co-creation sessions with girls, sports clubs, coaches, and community leaders, facilitated by local ambassadors like coach Ellen and local community MinaMi. The pilot successfully developed a user-friendly app, fostering increased participation and enthusiasm amongst girls and strengthening community partnerships, with the next steps including scaling up the app and deepening community engagement.

T-APPS B.V. – Skendy: an assistant for your documents

Picture of Prague and Amsterdam

Challenge: How to adapt an existing technological solution for a specific group?

T-APPS B.V. – Skendy: an assistant for your documents

The CommuniCity project Skendy piloted an initiative designed to improve support mechanisms for expats and refugees through an advanced mobile app. This pilot entailed over 40 hours of co-creation sessions with expats, refugees, and various stakeholders such as IAMSTERDAM, students, and local communities in Amsterdam and Prague. The objective was to identify and address the unique challenges faced by these groups through practical, user-focused solutions.

During the piloting process, an event in Prague played a pivotal role in testing and refining these solutions based on participant feedback. The initiative’s core developments included the design and implementation of a new user interface and the integration of an AI-powered chatbot. This chatbot, intended as the central feature of the app, provides personalized assistance and access to a comprehensive knowledge base tailored for both Amsterdam and Prague.

Additionally, the pilot phase included the creation of a demo version of the app specifically for refugees. This demo, developed in collaboration with refugee representatives, aimed to ensure the platform effectively meets their specific needs, although it remains in the testing stages. The pilot yielded promising results: engaging target communities, developing a user-friendly digital interface, and implementing a functional AI assistant that enhances the app’s utility. It also led to the acquisition of new talent to facilitate faster growth and increased support capabilities.

The next steps following the pilot include leveraging the insights gained to refine the app further. These efforts highlight the project’s dedication to continuous enhancement and community involvement in developing services that directly cater to the needs of expats and other end-users.