Methodologies, Tools and Toolkits

This section provides innovative methodologies, tools, and toolkits from the CommuniCity project, designed for city officials, technology providers, NGOs, and others. These resources empower communities and foster collaboration.

Methodologies

Theoretical frameworks and approaches for community engagement, especially with marginalised groups, participatory design, and social network analysis.

Tools

Specific applications and techniques, that aim to the provide the technological framework when working on socially innovative developments and procedures.

Toolkits

Comprehensive resources combining methodologies and tools for tasks like co-creation methodologies for marginalised groups, community needs assessment, and running pilots and open calls.

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Interface Toolbox CommuniCity: co-creation with marginalized groups

By the City of Amsterdam

The process describes the development of a tech solution for marginalised groups in six different phases, from identifying societal challenges to adopting the tech solution.

Developing tech solutions with, by and for marginalised groups requires understanding and empathy. The issues are social, not commercial. It is not always easy to talk about poverty, unemployment, low literacy or discrimination, for example. These are sensitive issues, not easy to address, and it takes courage to be open about one’s own difficult situation in a society that tells you that if you are doing well, you are worthwhile. This therefore also requires different methods and approaches aimed at creating a trusting environment and respectful relationship in which the target group’s challenge is central, human centred. The process described below provides practical tips and tools for this.