Toolbox CommuniCity: co-creation with marginalised groups

This toolbox gathers a comprehensive set of co-creation methods covering all phases of technology development, from detecting challenges to adoption. You can find specific methods for each phase: some to apply with your design team and others to ensure the involvement of the target group at every stage of the process.

This toolbox is based on co-creation experiences with marginalised groups in CommuniCity, where collaboration on equal terms is a core principle. Co-creation focuses on addressing the challenges of the target group by involving them directly in the design process. This human-centered design approach, which includes activities such as drawing and role-playing, allows for a deeper understanding of the group’s needs and aspirations.

By immersing yourself in their world, you not only gain insight into their context but also open the door to creative solutions, breaking free from fixed assumptions and preformed ideas. We hope the methods in this toolbox will foster better engagement with marginalised groups, ensuring their voices are at the heart of solutions that meet their needs and improve their position in society.