Prague Archives - CommuniCity

Cross-border Pilot with Amsterdam

T-APPS B.V. – Skendy: an assistant for your documents

The CommuniCity project Skendy piloted an initiative designed to improve support mechanisms for expats and refugees through an advanced mobile app. This pilot entailed over 40 hours of co-creation sessions with expats, refugees, and various stakeholders such as IAMSTERDAM, students, and local communities in Amsterdam and Prague. The objective was to identify and address the unique challenges faced by these groups through practical, user-focused solutions.

During the piloting process, an event in Prague played a pivotal role in testing and refining these solutions based on participant feedback. The initiative’s core developments included the design and implementation of a new user interface and the integration of an AI-powered chatbot. This chatbot, intended as the central feature of the app, provides personalized assistance and access to a comprehensive knowledge base tailored for both Amsterdam and Prague.

Additionally, the pilot phase included the creation of a demo version of the app specifically for refugees. This demo, developed in collaboration with refugee representatives, aimed to ensure the platform effectively meets their specific needs, although it remains in the testing stages. The pilot yielded promising results: engaging target communities, developing a user-friendly digital interface, and implementing a functional AI assistant that enhances the app’s utility. It also led to the acquisition of new talent to facilitate faster growth and increased support capabilities.

The next steps following the pilot include leveraging the insights gained to refine the app further. These efforts highlight the project’s dedication to continuous enhancement and community involvement in developing services that directly cater to the needs of expats and other end-users.

Cross-Border Pilot with Prague

Challenge: How to engage the citizens in participatory planning?
Cross-Border Pilot with Porto and Amsterdam

KU Leuven – Breaking Boundaries with Situated Surveys

How to involve residents in urban decision-making and take their insights into account? With the fast development of European cities, which are becoming denser and more diverse, it is essential to engage citizens in how the city should grow. The Situated Surveys of KU Leuven gave us an answer by bringing a part of the urban planning process to the residents’ everyday-life. In Prague, Porto, and Amsterdam, the project’s Citizen Dialog Kit survey devices allow citizens to share their thoughts on a simple, immediate, and inclusive bottom-up urban planning approach. The easy-to-use devices are distributed in public places and gather real-time feedback from the participants. This solution addresses contextual and social challenges, improving the quality and sustainability of city decision-making and overall fostering a more satisfied and inclusive European community.